What type of Wi-Fi does Haywire provide?
We currently deploy Wi-Fi 6 (802.11ax to be exact) access points. Our access points are separate devices from our routers to allow the Wi-Fi to have optimal placement for the best coverage.
Are there any data caps to my monthly usage?
None. Zero. Zilch. Go ahead and binge that latest Netflix series. one. more. time.
My connection feels slow. How do I test my bandwidth?
There is a lot going on when you click the “test” button on a speed test website. To run an accurate speed test, please take a look at the Speed Tests – An Overview article. Alternatively, if you're unable to connect to your service at all, you can check for an outage on our status page.
How do I restart my router?
The process will vary depending on your location, so please take a look at the Restarting your Wi-Fi Equipment article.
Can I port forward on my network?
Haywire utilizes a Carrier Grade NAT. In order for you to expose ports directly to the internet via Port Forwarding or UPnP, you will need to use your own router and we will would assign you a static public IPv4 address. It typically takes up to two business days to setup. Alternatively, there are 3rd party VPN services that can expose ports to the internet as well.
If you are billed directly by us, there is a $5/month service charge for a static IP address.