Sometimes your device may have trouble connecting to Wi-Fi even when your network is functioning normally. A quick way to fix this is sometimes to forget the network and then rejoin it. This process deletes the saved password and settings so you can re-establish a good connection.
Step 1: Forget the Network
To reset your Wi-Fi connection, forget/remove the saved network from your device’s settings follow the steps below.
Note: The exact steps may look slightly different depending on your device and operating system.
- Open your device’s network settings.
- Find the list of saved or known Wi-Fi networks.
- Select the network you want to remove.
- Choose the option to Forget or Remove the network.
- Confirm if prompted.
Step 2: Rejoin the Network
Go back to your Wi-Fi settings.
Select your Wi-Fi network from the list.
Enter your Wi-Fi password.
Wait for the connection to complete.
When to Use This Fix
If your device says “Connected, no internet.”
If you changed your Wi-Fi password.
If you’re repeatedly getting disconnected.
If multiple devices connect fine, but one device doesn’t.
✅ Tip: Make sure you have your Wi-Fi password handy before forgetting the network—you’ll need it to reconnect.