If you've been a Haywire customer before and want to come back, we're glad to have you — this process works a little differently from signing up as a brand-new customer, since we'll be looking up your previous account rather than starting fresh.
How to reactivate your service
Because this involves reviewing your prior account details, reactivation isn't a self-service form the way new sign-ups or cancellations are. Please submit a request and let us know:
- Your name
- The property and unit you had service at previously
- The property and unit you're looking to get service at now (if different)
Our team will look up your account and help get things set back up.
What to expect
Depending on your situation, a few different things might apply:
- If your previous unit is available, we may be able to reactivate service there directly.
- If your previous unit is now occupied by someone else, we'll help set you up at your new unit instead.
- If there was a balance on your account when your previous service ended, that will need to be resolved as part of reactivating.
- Your previous plan or pricing may not be the same as what's currently available — our team can confirm current options with you.
Questions?
Please submit a request and our team will walk you through it.